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Volunteering Opportunities

UCQ Guide to Volunteering 

Volunteering can open doors to new experiences, enhance your skills, and help you build a network of professional contacts. It’s also a fulfilling way to use your talents and time to benefit others, fostering a sense of purpose and community, adding value to your local community.
Explore this page to find out why volunteering is so beneficial, how to get started, and what behaviours and expectations are essential for a successful volunteering experience. We’ve also included a list of local and national organisations that welcome volunteers, providing you with a range of opportunities to get involved.
Why Volunteer?
Volunteering offers numerous benefits, including:
  • Skill Development: Gain hands-on experience in various fields.
  • Networking Opportunities: Meet new people and expand your professional network.
  • Personal Growth: Boost your confidence, enhance your resume, and discover new interests.
  • Community Impact: Contribute to causes you care about and make a positive difference.
Getting started with Volunteering

Identify Your Interests:

  • Consider what you are passionate about or the skills you want to develop.
  • Common areas include retail, education, healthcare, environment, arts, and community services.

Research Opportunities:

  • Consider what you are passionate about or the skills you want to develop.
  • Check out local organisations and causes that align with your interests.
  • Websites like Do-It.org, VolunteerMatch, and NCVO can be great resources.
  • Prepare Your CV and Cover Letter; even for volunteering, a well-prepared CV and cover letter can make a difference.
  • Highlight your skills, experiences, and what you hope to achieve through volunteering.

Reach Out:

  • Contact organisations directly or apply through their websites.
  • Don’t hesitate to ask questions about the role, expectations, and support they provide.
Behaviour and Expectations of Volunteering
Volunteering, whether with national or local organisations, requires a commitment to professionalism, respect, and a willingness to learn and grow. Here’s what you need to know to prepare for a successful and fulfilling volunteering experience:

Professionalism

  • Punctuality: Always arrive on time for your scheduled shifts. If you’re running late or need to cancel, inform your supervisor as soon as possible.
  • Dress Code: Adhere to the organisation’s dress code or uniform requirements. When in doubt, opt for neat, comfortable, and appropriate attire.
  • Work Ethic: Approach your volunteer tasks with dedication and diligence. Treat your responsibilities with the same level of commitment as a paid job.
  • Confidentiality: Respect the privacy and confidentiality of the organisation and the individuals you are helping. Do not share sensitive information outside the organisation.

Communication

  • Clarity: Communicate clearly and respectfully with staff, other volunteers, and the people you are assisting. Effective communication helps prevent misunderstandings and ensures smooth operations.
  • Feedback: Be open to receiving constructive feedback. Use it as an opportunity to improve your skills and performance. Similarly, if you have suggestions or concerns, communicate them appropriately.
  • Updates: Keep your supervisor informed about your progress, any issues you encounter, or if you need additional support. Regular updates help the organisation run efficiently and support your development.

Reliability and Commitment

  • Attendance: Consistently show up for your shifts and complete the hours you’ve committed to. Reliable attendance is crucial for the organisation’s operations.
  • Follow Through: Complete the tasks assigned to you to the best of your ability. If you encounter difficulties, seek guidance rather than abandoning the task.
  • Long-term Commitment: If you’ve agreed to a long-term volunteering role, strive to fulfill that commitment. Continuity is often essential for many volunteer roles.

Respect and Teamwork

  • Respect: Treat everyone you encounter with respect and kindness, including staff, fellow volunteers, and those you are helping.
  • Inclusivity: Embrace diversity and inclusivity. Be open-minded and respectful of different backgrounds, cultures, and perspectives.
  • Teamwork: Work collaboratively with other volunteers and staff members. Support each other and share responsibilities to achieve common goals.

Learning and Development

  • Training: Attend any training sessions or orientations provided by the organisation. These sessions are designed to equip you with the necessary skills and knowledge to support you in your role.
  • Proactivity: Take the initiative to learn more about the organisation and its mission, vision and values. The more you understand, the more effective you’ll be in your role.
  • Adaptability: Be prepared to adapt to different tasks and challenges. Flexibility is often required in volunteer roles.

Positive Attitude

  • Enthusiasm: Bring a positive and enthusiastic attitude to your volunteering. Your energy can inspire others and make the experience enjoyable for everyone.
  • Patience: Understand that progress might be slow, and change takes time. Be patient with yourself and others.
  • Gratitude: Appreciate the opportunity to volunteer and the impact you’re making. Acknowledge the efforts of your fellow volunteers and staff members. You’re all doing a great thing!
Preparing for your Volunteering Role
  • Research: Learn about the organisation and the specific role you’ll be taking on. Understanding the context and expectations will help you feel more prepared.
  • Ask Questions: Don’t hesitate to ask questions if you’re unsure about something. Clarifying doubts early on can prevent issues later.
  • Set Goals: Identify what you hope to achieve through volunteering, whether it’s gaining new skills, making connections, or contributing to a cause you care about.
  • Reflect: Take time to reflect on your experiences and what you’ve learned. This can enhance your personal growth and inform your future volunteering efforts.

By preparing for this role, you can ensure a positive and productive volunteering experience, both for yourself and the organisation you are supporting.

National Volunteering Opportunities

Other opportunities can be found by using a search engine to ‘show me volunteering opportunities in [location] for [sector].

Tips for Volunteering with National Organisations
  • Check Requirements: Each organisation may have specific requirements such as background checks, training, or minimum commitment periods.
  • Apply Online: Many organisations have online application forms. Be sure to complete these thoroughly and provide any requested documentation.
  • Stay Informed: Some roles may have specific training sessions or induction days. Make sure you attend these to get the most out of your volunteering experience.

By volunteering with these reputable national organisations, you can make a significant impact while gaining valuable experience and skills.

If you have any questions or need further assistance, don’t hesitate to reach out to the UCQ support team.

Volunteering Opportunities - North East/Teesside

The People’s Kitchen

Role: Preparing and serving meals, supporting various community activities.
Location: Newcastle upon Tyne
Website: peopleskitchen.org.uk
Contact: 0191 222 0699

St. Oswald’s Hospice

Role: Assisting in charity shops, providing support to patients and families, fundraising events.
Location: Newcastle upon Tyne
Website: stoswaldsuk.org
Contact: 0191 285 0063

North East Autism Society

Role: Supporting individuals with autism, assisting with activities and events.
Location:
Sunderland, Durham, Newcastle upon Tyne
Website:
ne-as.org.uk
Contact:
0191 410 9974

Tyneside Cinema

Role: Helping with events, film screenings, general support at the cinema.
Location: Newcastle upon Tyne
Website: tynesidecinema.co.uk
Contact: 0191 227 5500

Newcastle Dog & Cat Shelter

Role: Walking dogs, socializing with cats, assisting at events.
Location: Newcastle upon Tyne
Website: dogandcatshelter.com
Contact: 0191 232 2878

Teesside Mind

Role: Supporting mental health services, helping with administrative tasks, fundraising.
Location: Middlesbrough, Stockton-on-Tees
Website: middlesbroughandstocktonmind.org.uk
Contact: 01642 257020

Butterwick Hospice Care

Role: Providing support to patients and families, assisting in charity shops, helping at fundraising events.
Location: Stockton-on-Tees, Bishop Auckland
Website: butterwick.org.uk
Contact: 01642 607742

Teesside Hospice

Role: Supporting patients, helping in charity shops, assisting with events.
Location: Middlesbrough
Website: teessidehospice.org
Contact: 01642 811145

Streetwise Opera

Role: Supporting homeless people through creative workshops and performances.
Location: Newcastle upon Tyne
Website: streetwiseopera.org
Contact: 020 7730 9551

Hartlepool Carers

Role: Supporting carers through various activities, administrative support, event assistance.
Location: Hartlepool
Website: hartlepoolcarers.org.uk
Contact: 01429 283095