Team Leader/Supervisor (Level 3)
The Team Leader/Supervisor Apprenticeship is delivered alongside the CMI Level 3 Diploma in Principles of Management and Leadership as a work-based route towards developing professionally competent team leaders and supervisors.
The Apprenticeship includes:
- Learning within the workplace
- An introduction to Management and Leadership Education
- Development of new Knowledge, Skills and Behaviours (KSBs)
Apprentices completing this programme will receive:
- CMI Level 3 Diploma in Principles of Management and Leadership
- Team Leader/Supervisor Apprenticeship
- Associate of CMI (ACMI)


For junior managers, supervisors, team leaders, project officers, shift supervisors, shift managers or those moving into a team leading or supervisory position
The UCQ Team Leader/Supervisor apprenticeship is designed for any individual working or moving into a team leader or supervisor role, where the development of new Knowledge, Skills and Behaviours is required.Responsibilities can include:
- Supporting, managing and developing team members
- Managing projects
- Planning and monitoring workloads and resources
- Delivering operational plans
- Resolving problems
- Building relationships
- Directly benefits the employer organisation
The UCQ TLS apprenticeship is delivered and assessed using a range of methods and activities using a hybrid model which includes live Teams webinar, academic assignments, projects, case studies, reports, work-product evidence, presentations, self-directed study, and interactive groupwork activities. The majority of activities focus on the role of a team leader/supervisor and offer an immediate benefit to the organisation.
The UCQ TLS at a glance
Awards: CMI Level 3 Diploma in Management and Leadership, Chartered Manager status: Associate (ACMI) and Team Leader/Supervisor Apprenticeship certificate of completion
Duration: 14 months including end point assessment (based on employment of at least 30 hours per week).
Starts: Multi-employer cohorts.
Suitable for: Current, new and aspiring team leaders/supervisors
Entry requirements: Working in an appropriate role, 16+, Entry/Level 1 maths/English.
“Off the job” element: Live lectures (via Teams) plus activities including, assignments, case studies, reflection, work-product evidence, tutorials, group activities, workshops.
Support for students: UCQ mentor for duration of the programme.
Support for employers: UCQ account manager for the duration of programme with practical experience of business management and leadership
Eligibility: Individuals holding existing qualifications may join, providing they are not business and management related.
Assessment: There are no exams, successful completion of the UCQ TLS apprenticeship is entirely based upon the following assessments:
- Knowledge – academic assignments
- Skills and Behaviours – Self-reflection, peer and line manager reviews, witness testimonies, assessor observations, work-product evidence
- End-point assessment
Key Links
If you have any questions you would like to ask about the TLS you can contact UCQ by emailing apprentices@ucq.ac.uk
Course Information
: Title: Team Leader/Supervisor (TLS) Apprenticeship – Level 3
Duration: 14 months (including end point assessment)
CMI Level 3 Diploma in Principles of Management and Leadership
Professional Certification and Accreditation: Chartered Manager status: Associate (CMgr ACMI)
There are no opening or closing dates for applications as courses start throughout the year:
Our next start dates are:
- September 2023
- October 2023
- March 2024
Location: Interactive hybrid learning
Study format: x1 Monthly lecture, x2 monthly tutorials, x1 monthly sessions with professional development assessor, observation, self directed learning
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Assessment Plan: Team Leader/Supervisor
Occupational Map: Business Sector