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UCQ University Centre Quayside

Team Leader/Supervisor (Level 3)

The Team Leader/Supervisor Apprenticeship is delivered alongside the CMI Level 3 Diploma in Principles of Management and Leadership as a work-based route towards developing professionally competent team leaders and supervisors.

The Apprenticeship includes:

  • Learning within the workplace
  • An introduction to Management and Leadership Education
  • Development of new Knowledge, Skills and Behaviours (KSBs)

Apprentices completing this programme will receive:

  • CMI Level 3 Diploma in Principles of Management and Leadership
  • Team Leader/Supervisor Apprenticeship

Students successfully completing the programme will also be eligible to receive professional recognition as a Foundation Chartered Manager (fCMgr MCMI).

For junior managers, supervisors, team leaders, project officers, shift supervisors, shift managers or those moving into a team leading or supervisory position

The UCQ Team Leader/Supervisor apprenticeship is designed for any individual working or moving into a team leader or supervisor role, where the development of new Knowledge, Skills and Behaviours is required.Responsibilities can include:

  • Supporting, managing and developing team members
  • Managing projects
  • Planning and monitoring workloads and resources
  • Delivering operational plans
  • Resolving problems
  • Building relationships
  • Directly benefits the employer organisation

The UCQ TLS apprenticeship is delivered and assessed using a range of methods and activities using a hybrid model which includes live Teams webinar, academic assignments, projects, case studies, reports, work-product evidence, presentations, self-directed study, and interactive groupwork activities. The majority of activities focus on the role of a team leader/supervisor and offer an immediate benefit to the organisation.

The UCQ TLS at a glance

Awards: CMI Level 3 Diploma in Management and Leadership, Chartered Manager status: Associate (ACMI) and Team Leader/Supervisor Apprenticeship certificate of completion

Duration: 14 months including end point assessment (based on employment of at least 30 hours per week).

Starts: Multi-employer cohorts; programmes start throughout the year.

Suitable for: Current, new and aspiring team leaders/supervisors

Costs: Payable by the employer through the apprenticeship levy or co-funded (5%).  There are no further costs required for resources, teaching, assessing.  You will need access to ICT to undertake your studies.

Entry requirements: Working in an appropriate role, 16+, Entry/Level 1 maths/English.

“Off the job” element: Live lectures (via Teams) plus activities including, assignments, case studies, reflection, work-product evidence, tutorials, group activities, workshops.

Support for students: UCQ mentor for duration of the programme.

Support for employers: UCQ account manager for the duration of programme with practical experience of business management and leadership

Eligibility: Individuals holding existing qualifications may join, providing they are not business and management related.

Assessment: There are no exams, successful completion of the UCQ TLS apprenticeship is entirely based upon the following assessments:

  • Knowledge – academic assignments
  • Skills and Behaviours – Self-reflection, peer and line manager reviews, witness testimonies, assessor observations, work-product evidence
  • End-point assessment

Key Links

Programme Specification

If you have any questions you would like to ask about the TLS you can contact UCQ by emailing apprentices@ucq.ac.uk

Course Information

Title: Team Leader/Supervisor (TLS) Apprenticeship – Level 3

  Duration: 14 months (including end point assessment)

 CMI Level 3 Diploma in Principles of Management and Leadership

  Professional Certification and Accreditation: Eligibility to apply for Foundation Chartered Manager status (fCMgr FMCMI)

 There are no opening or closing dates for applications as courses start throughout the year:  

Our next start dates are:

  • October 2023
  • March 2024
  • September 2024

 Location: Interactive hybrid learning

 Study format: x1 Monthly lecture, x2 monthly tutorials, x1 monthly sessions with professional development assessor, observation, self directed learning


Ifate Link: Apprenticeship Standard

Assessment Plan: Team Leader/Supervisor

Occupational Map: Business Sector