Booklets & Brochures
UCQ Course Programme
University Centre Quayside (UCQ) provide a range of programmes to support individuals, employers and stakeholders. Our Course Programme outlines our...
The Employee’s Guide
With degree apprenticeships, you do not need to attend a conventional university and there are no exams; using the management theory and concepts...
The Employer’s Guide
Developed by employers, for employers, degree apprenticeships are an innovative new form of workbased learning, offering individuals an alternative...
An interview with Julia Dark, Senior Business Manager at Cafcass
"I feel very privileged to be a part of it... it's a great opportunity to showcase, not only how brilliant some of the staff are that work for us,...
Writing an outstanding sales and marketing strategy assignment (2 min 20 secs)
UCQ CMDA module lead for Sales & Marketing, and New Technologies, Fiona Urquhart, describes some of the things she's looking for in a really...
Performance Management
Performance management is an integrated approach to helping an organisation to achieve its aims and objectives by monitoring and improving the...
Handling Conflict Situations
Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working...
Developing a Mentoring Scheme
Mentoring is an increasingly common developmental approach which can produce excellent results for the mentor, the mentee and the organisation(s)...
Coaching For Improved Performance
Coaching has attracted much attention in recent years as a method of developing senior leaders and executives. It is also a popular tool for...
Stakeholder Analysis & Management
In the past, companies have predominantly been managed with an eye to the financial returns for shareholders. This approach is still common, but an...