Booklets & Brochures
Employer Guide
Download our Employer Guide here.
Apprenticeship Guide
We are working with businesses in the North East to deliver apprenticeships complete with a dedicated on-site assessor, an easy training plan to...
An interview with Julia Dark, Senior Business Manager at Cafcass
"I feel very privileged to be a part of it... it's a great opportunity to showcase, not only how brilliant some of the staff are that work for us,...
Writing an outstanding sales and marketing strategy assignment (2 min 20 secs)
UCQ CMDA module lead for Sales & Marketing, and New Technologies, Fiona Urquhart, describes some of the things she's looking for in a really...
Performance Management
Performance management is an integrated approach to helping an organisation to achieve its aims and objectives by monitoring and improving the...
Handling Conflict Situations
Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working...
Developing a Mentoring Scheme
Mentoring is an increasingly common developmental approach which can produce excellent results for the mentor, the mentee and the organisation(s)...
Coaching For Improved Performance
Coaching has attracted much attention in recent years as a method of developing senior leaders and executives. It is also a popular tool for...
Stakeholder Analysis & Management
In the past, companies have predominantly been managed with an eye to the financial returns for shareholders. This approach is still common, but an...
Talent Management
The development of talented employees can be one of the most profitable investments an organisation makes. As the achievement of long-term...
Setting Smart Objectives
Objectives set out what a business is trying to achieve. Base them on organisational strategy and align them with corporate vision, mission and...
Working Out A Career Plan
The importance of taking control of your career and accepting responsibility for your own career progression cannot be over-estimated. Developing a...












